Knot-A-Tail
FAQ
Where do you get the horse hair From?
An timeless  cowboy tradition aged to perfection

Every Horse Hair item at Knot-A-Tail begins as a fine horsetail.

The horse hair is carefully and skillfully removed without harming or discomforting the animal. In fact, harvesting the horse hair is actually beneficial.

The hair is also collected right off the range, by hundreds of Working Cowboys, delivered to the factory where a full-time employee spends her entire day, sorting every single piece of hair.

The hair, gathered into a "hank," as it is called at this point, is then cleaned further sorted. We steam the natural hair to remove any dirt and foreign material from the hair.  The hair that we use for our colored project is actually  boiled to remove everything from the hair before the dye is added.

The raw hair, some of which is colored with natural pigments, is then separated and twisted by weavers into "hair-pulls." It is then braided or hitched to create our very distinctive designs.

Some of the hair is dyed to the boldest, brightest colors that we use for the most unique patterns for the fantastic selection of horse hair items that we can provide to you.

It is this combination of the natural Horse Hair fibers and skillful hands that braid or hitch all of our Horse Hair items, done in the Authentic Cowboy way, one-at-a-Time that provides you with the master craftsmanship and the largest selection of horse hair items anywhere in the world.  It is this standard of excellence that we offer to our customers.

Enjoy everyone of our projects with absolute confidence.
Learn how to Collect your own horse hair for custom items


Our unlimited guarantee to you:


Either love our products or just return them.
We have a no-questions ask return policy.
Simple: love it or return it.

Just take a moment and imagine the richness and the luxurious feeling of a quality, authentic, real horse hair product in your hands.

Each piece a timeless classic done in the traditional Cowboy fashion dating back hundreds of years, made from one of the only raw materials the Western Cowboy had available: Horse hair. Each piece of Hair delicately trimmed from his own horse and each item made in the quite of the evening, by his own hands, one-at-a-time into a priceless treasure.

Each horse hair item so intricately made by his hands, was admired and prized for generations: a working piece of authentic Western Art.

Is this not True Western art at it's finest?


From the moment you place you hands around one of our high quality, hand-made horse hair items, you will love and treasure each piece for years to come.


For your enjoyment, we introduce Knot-A-Tail's priceless treasures of the West.

Frequently Asked Questions

Is this “Genuine Horse Hair?   
YES!! All our Horse Hair has been professionally washed and cleaned. So, if you are going to use our Bulk Hair for Crafts, tail extensions, fixing the tail on that antique Rocking horse or making Quill for your newest fly fishing project, be assured ours is cleaned and ready to use.  

How do I put a stampede string on My Hat?   
SUPER EASY!! Our Cotter pin stampede strings are very easy to attach.  Just slip the cotter pins between the hat and the hat liner and spread the cotter pins apart.  To use a Loop style stampede string, you have to put two small holes in the brim of your hat close to the crown, just large enough to slide the strings through. The loops make a Hat band around the crown of your hat. These look great and the stampede string will never pull out.

Are your Hat Bands Adjustable?   
YES!! The Horse Hair Hat Bands will fit up to a size 8 hat. They adjust from 21 inches to over 30 inches. The Horse Hair hat bands are all very distinctive in styling trimmed with decorative tassels and capped with Spanish Half-Hitched Knots.


Did not find the answer you needed?

Feel free to contact us at support@knotatail.com.

We love hearing from you!

 

 

How To: Using the  Knot-A-Tail site


  1. How do I reset my password?  Click on “My Account” from any page within the site. Choose the "Edit" option. You may change your password directly from that page.

  2. How do I retrieve my password if I have forgotten it?  On the login page, choose the “Reset My Password” option. We will send a verification email to the email on file with a temporary password inside. Clicking on the link in this email will direct you to a password reset page.

  3. How do I update my profile information?   Click on “My Account” from any page within the site. You may update your information directly from that page.

  4.  
    How do I edit my product comments? While viewing the product you commented on, click on the "Edit" option. Edit the text you wish to change, then chose the "Preview" option. Check over your new changes and choose the "Save" option. Please Note: All comments must be approved before they will be published.
  5.  


How To: Shopping Experience


  1. How do I find the status of my order?

      Click on "My Account" from any page within the website. Then choose the "Orders" option. This page allows you to view recent purchases.

    1. How do I track my recent purchases?    Click on "My Account" from any page within the website. Then choose the "Orders" option. This page allows you to view recent purchases

    1. How do I remove a single item from my shopping cart   While viewing your cart, the quantity for your item(s) is displayed. Change the number of item(s) you wish to purchase, then click "Update Cart" and it will refresh your totals.

    1. How do I pay with my Google Checkout account?  While viewing your shopping cart, choose the "Google Checkout" option underneath "Proceed to Checkout

    1. What other forms of payment are accepted? Knot-A-Tail accepts PayPal,  electronic Credit/Debit Card payments. We assure you the highest level of safety with our High Assurance SSL Certificate, and you can view our Privacy Policy here.

    1. I have not received my order, what is next?     If it has been 2 weeks or more since your payment was made, please contact us directly at (480) 203-7789.